Just released! The brand new software project playbook you need to make sure your next project is a HUGE success. Click here to learn more>> Our family moved to the Phoenix area just over two years ago from Salt Lake City, Utah. Me being the sports buff I am, I was very excited to see […]
10 Steps Your Software Implementation Should Have
I’ve had a lot of people ask me how the Four Phase Training and Implementation Plan fits in within an enterprise software project. To do this, I thought it best to take a moment to break down the anatomy of a large software implementation project. This diagram illustrates all of the major steps in a large […]
Thwarting User Resistance With Participative and Directive Strategies
“Innate resistance to change, lack of involvement in the implementation process, lack of management support, poor technical quality which makes the system appear ‘unfriendly’, and the lack of interaction between the designers and users…all of which will contribute to the demise of a software project” It’s a fact: some people like change and others don’t. And […]
Remote Implementation Services: Are they Right For You?
Recently, Russ Davidson sent me an email about an article written by Adam Bluemner regarding remote implementations of enterprise software. Both of these gentlemen work for Find Accounting Software, a firm that helps software buyers find the appropriate software for their business needs — like a match.com for software developers and software buyers. The article […]
Why SAP and Oracle are Taking Usability Seriously
What You’ll Read In This Article: Usability means users need to be able to complete their tasks quickly and with freedom of discomfort and a positive attitude towards the use of the product. Heuristics: Nielson’s heuristics provide the foundation for evaluating ERP user experience. It means enabling a person to discover or learn something for themselves. User Interviews: […]
Secrets of a Successful Software Implementation: Part 4 of 4
Just Released: a brand new playbook on how to implement all of the strategies here on the blog. It’s your key to success. Follow it. Use it. Be a hero and start your own consulting gig using the same strategies. Learn more>> When a company decides to implement new software, a business case is created […]